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How to Book vacation Products
2008-05-08

You can call our free booking Holiday Products Division 40082-80082 reservation.
If you have convenient Internet access, you are welcome on the Internet online booking, any product in the online holiday booking, telephone booking essential points will be twice as high. Online booking is as follows:
Step one: Log in
Step two: Holiday Product Search
Step Three: vacation booking - dates, numbers, air tickets and hotel
Step four: vacation reservations - Passenger List
Step five: vacation booking - Confirmation Order
Step Six: vacation booking - submitted
Book-related: the shortest service time booking and payment in advance the number of days when the product of resource constraints payment or refund guarantee on the price of payment methods
The first step. Log in
1. In the home page, enter "User Login."
2. Fill in the correct user name and password.
The second step. Holiday Product Search
Click on "vacation" tab, enter the holiday query interface:
[Note] We at the interface line as a special push a "hot product" (you can directly click to enter), more products need to follow the origin and destination information, the following steps:
1. Select the origin and destination, click on "Search"
2. Click to enter upon, there will be a list of different products for you to choose, choose the product you need vacation, after which a detailed itinerary will be recommended, fees, etc. included, as well as the free exercise of Gong Lue.
The third step. Vacation booking - dates, numbers, air tickets and hotel
1. Select the starting number and number of rooms
2. Select the departure date, hotel room occupancy date, departure date and the corresponding date of return - "Click" Next "
3. Select flights and hotels
4. Select additional products - "Click" Next "
The fourth step. Vacation reservations - passenger list
1. Please read our "vacation reservations Know" and choose to accept (not to accept you can not be the next step booking)
2. Fill in the list of select documents, passenger type, and fill in the correct identification number and contact information.
3. In the field you need to fill in contact information, real contact name, Email address, phone, telephone, fax, one of the three must be filled, such as telephones extension must be left ext. In case there is any question that we can travel in time to contact you, so as not to affect your trip.
4. In a special note that you can include your special requirements, such as hotel bed rooms and other information, such special requirements of our office in general will continue to fight the arrangements.
The fifth step. Vacation booking - Confirmation Order
Complete the above booking information, click on "Next" to enter "Confirm Order" interface, please carefully check your reservation information, and select your payment method (credit cards are required to complete a good pre-paid credit card information)
Sixth step. Vacation booking - submitted
After verification, click on "submit" button to submit your order, will be submitted after the success of your order number and order execution after you will get a few points.
[Note] you are booking process is completed in accordance with the above, orders will be formally sent to Ctrip. But that does not mean that your booking has been confirmed only when you receive to your phone, fax or E-mail the form to confirm your reservation can one truly be a successful reservation, the above system will be after the sixth step shows that our time with your final confirmation.
With regard to service time
Our service hours 9:00 ~ 18:00, holidays as usual.
In the holidays, because some of the suppliers to rest some of your order may be required to submit to the days delay can give you a clear response.
Booking and payment in advance on the minimum number of days in
Domestic short-distance products are generally at least 2 ~ 3 days in advance booking and payment, domestic long-distance generally requires at least five working days in advance booking and payment, overseas products are generally at least 7 to 10 working days in advance booking and payment.
In the big holidays and other peak travel season, in order to ensure that your travel, please submit orders and payment in advance as much as possible in order to ensure a successful booking.
Resource constraints on product when the payment or guarantee
Product resources are relatively tight, we generally will make an appointment no later than the time of payment, if not be able to pay later than the time of payment, we will ask you to provide credit guarantees, if neither payment within the agreed time, but also does not provide credit guarantees, the product is not retained our seats.
About Price
Our holiday products online publication starting price of the options are generally the lowest one, different choices will produce different prices will be in the system after the completion of your reservation is automatically displayed, please note of this when booking.
 
About Payment
Types - cash, check, credit cards.
Under normal circumstances, I am the Secretary for holiday products only accept cash and credit card payment.
Cash - normally the corresponding distribution on our side for you to pay a ticket or by you to the door of payment Ctrip designated locations.
Check - a check on the premise of holiday product use:
Domestic short-distance products are generally at least 5 days in advance payments, domestic long-distance generally requires at least 7 working days in advance payments, foreign products are generally at least 11 working days in advance payments.
Can now use a credit card:
Domestic: Bank of China Great Wall Card, ICBC Peony Card, Jianxinglongka, Bank of the Pacific Card, International Card Merchants Bank, China Everbright Bank sunshine card, the bank's Golden Spike Card, Minsheng Bank credit card, credit card Guangdong Development Bank, CITIC Industrial Bank Credit Card, Shanghai Pudong Development Bank Credit Card, Industrial Bank credit cards, safe Miles credit card, Bank of Shanghai - Shen Card and Shenzhen Development Bank Credit Card.
Overseas: VISA (Visa), JCB, AMEX (American Express), Diners club (Diners).
[Note] remittance method will not be accepted.
With regard to the refund method
1. To use the cash to pay the guests will be refunded in cash.
2. Use of the guests credit card payments will be refunded the money through the credit card companies of the original card.
[Note] If due to your reasons for this refund, refund fees borne by the cardholder. Because the reasons for credit card companies, credit card refund process may take about 3 months.